Envy 4527 all in one printer printing super slow

[Álvaro]

My  Envy 4527 all-in-one printer started printing extremely slow...I checked support and followed all the steps that were suggested. First I did the unplugging, waiting and then re-plugging it in that didn't work so I went to the next step (paper type & quality).

I have done everything I can think of to do so need some help!! I have already updated all drivers and firmware. Checked all settings even went into preferences and changed from normal to draft, still printed slow. Then I uninstalled and then re-installed driver and firmware, tried printing again and it is still printing very slow....totally frustrated.

[Betty0610]

@Álvaro

Welcome to the HP Support Community.

Does it happen with copies too?

I'd be happy to help.

Let's try to do a root uninstall and reinstall of the software:

Unplug any USB cable, if any, before doing this.

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Open up the run command with the "Windows key + R" key combo

14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.

15.) Restart the computer.

Once done, please download and install the software from here:

https://support.hp.com/in-en/drivers

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Álvaro]

Hi, @Betty0610

Sorry for the delay answering,

The solution didn't solve the problem, the printer still takes ≈ 10 minutes to print one single page of plain text. And, in the end, the text quality is really bad (white horizontal lines in the middle of the lines).

Thank you for the rensponse.

[Betty0610]

Is it the same case with copying too?

[Álvaro]

Yes, exactly the same.

[Betty0610 · Accepted solution]

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!