Envy 7858 looses connection

[Pokemonich]

Same problem, hp envy 7858, blue light blinks and loses connection to router. Nothing helps bit disconnecting, reconnecting power cord, then it reconnects itself. Not sure how fast it drops connection, just noticed it is dead on the next day. This is constant now, will return it to the store.

So much for HP reputation. Will get a different brand.

[sandytechy20]

@Pokemonich

Welcome to the HP support community.

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

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[Pokemonich]

Quick update for the next curious george landing here, HP tech reached out in private asking for device/product IDs and my personal information. So far, rather unhelpful.

Known issue, raised by multiple posts, HP keeps ignoring. Example:

https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/envy-7855-loses-wireless-co...