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‎03-17-2023 07:07 AM

HP Recommended

I am trying to add a wi-fi direct printer (HP M277) to my Dell Latitude 7420 (Windows 11). I am connected to wi-fi network Direct-5a-HP and then when I try to add the printer after I enter the WPS pin I get error 0x80043c04.

 

Any ideas?

 

Thank you very much.

 

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-17-2023 09:10 AM

HP Recommended

SOLVED:

 

If you try to add the printer using the "old" Control Panel menu - Devices and Printers - Add a printer,  the process fail with error 0x80043c04.

 

If you use the Windows 11 menu: Start > Settings > Bluetooth & devices > Printers & scanners, then select "Add Device", select "Show Wi-Fi Direct printers", select your printer and "Add device", the printer is installed and works fine.

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4 people found this reply helpful
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1 REPLY 1

‎03-17-2023 09:10 AM

HP Recommended

SOLVED:

 

If you try to add the printer using the "old" Control Panel menu - Devices and Printers - Add a printer,  the process fail with error 0x80043c04.

 

If you use the Windows 11 menu: Start > Settings > Bluetooth & devices > Printers & scanners, then select "Add Device", select "Show Wi-Fi Direct printers", select your printer and "Add device", the printer is installed and works fine.

4 people found this reply helpful
Was this reply helpful? Yes No
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