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Has anyone encountered the following error code about registration and country? I verified that US is listed in all areas for the printer model and my HP account. It had been working recently and stopped.  All network issues are fine.

 

Error Code: UA_400_EB000U0405

Unable to register the printer to your account

A feature of this printer is not currently supported in the country or region of your HP account or printer model.

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@Rt66dog, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

The error code UA_400_EB000U0405 indicates that a feature of your HP printer is not supported in the country or region associated with your HP account or printer model. Unfortunately, when a feature isn't supported due to regional limitations, it restricts registration and usage of certain functionalities.

To address this issue, consider the following steps:

Verify Region Settings: Double-check your HP account to ensure that the region and language settings are correct. Sometimes, updating your account settings can resolve compatibility issues.

Use Another Account: If applicable, consider using or creating an HP account set to a supported region that matches your printer's capabilities.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.