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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- HL-2170W - Can't reset wifi because Wireless Device Setup Wi...

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10-15-2020 04:22 PM
Trying to re-set wifi on HL-2170W. Upgraded to Google mesh, so WPS is not an option. Don't have the cd, so downloaded the full driver and software package from the support page. Reset the machine by powering on with go button down and then pressing go button seven times. However, when I get to the part of the setup software where it tries to detect the printer using either a usb connection between computer and printer or a cat5 connection between router and printer, neither method will detect the printer. I tried turning of the computer firewall but that did not help.
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Accepted Solutions
10-15-2020 05:56 PM
Hi,
This community of HP Inc. deals with HP Inc. products and Samsung printers only.
For any assistant with a Brother HL-2170W printer, I suggest consulting your printer manufacturer, which are familiar with their products...
https://support.brother.com/g/b/downloadtop.aspx?c=us&lang=en&prod=hl2170w_all
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
10-15-2020 05:56 PM
Hi,
This community of HP Inc. deals with HP Inc. products and Samsung printers only.
For any assistant with a Brother HL-2170W printer, I suggest consulting your printer manufacturer, which are familiar with their products...
https://support.brother.com/g/b/downloadtop.aspx?c=us&lang=en&prod=hl2170w_all
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂