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‎09-22-2020 07:35 AM

HP Recommended
Product: HP 8620
Operating System: iOS

Unable to connect to my Fios Router Make: VZPD; Model Fios-G1100. I am only able to connect to the router as a Guest. As a guest my IOS devices are unable to locate the Printer. I am unable to log into the printer using the IP address listed on the network printout.

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1 REPLY 1

‎09-24-2020 04:01 PM

HP Recommended

@pricetagrva, Welcome to HP Support Community!

 

Guest or public networks (such as networks found in apartments, coffee shops, schools, or hotels) have additional security features that can prevent printing.

 

To print, directly connect your computer or mobile device to your printer with Wi-Fi Direct.

For more information, go to Wi-Fi Direct Printer Setup.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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