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‎07-19-2022 03:14 PM

HP Recommended

Deskjet 2700.  Trying to connect existing printer to new router/wifi address using all suggested techniques, still will not connect, doesn't appear to be able to use the same wifi address as on my phone or computer.

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2 people had the same question
2 REPLIES 2

‎07-19-2022 03:29 PM

HP Recommended

I've been having the same issue, I've tried all the different methods, on my computer and phone app.  None work, I get the error every time that it's unable to connect.  And because it's out of warranty already I cannot access support.  I'm hoping that just because I've had my printer more than one year, I can still connect to a new network. 

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‎07-19-2022 04:27 PM

HP Recommended

Hi Gymshortz,

 

There is a recent issue with Deskjet 2755 and certain models of CenturyLink WiFi routers.  If you have one of these routers there is a solution posted here https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/HP-2755e-won-t-connect-with-WIFI/...

 

 

I am an HP employee
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