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‎03-09-2021 11:59 AM

HP Recommended

In the System Preferences under Printers & Scanners, there used to be a separate listing for the scanned portion of an HP Printer.  Now, it is missing.  That's all I meant.  I can scan but have to use HP Smart to do so.

 

BTW, it still takes longer to print than my previous HP Printer 7858!

lopakamac
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‎03-13-2021 11:31 AM

HP Recommended

@romac

 

Try removing the printer software and re-add it. Refer to the document HP Printers - Uninstalling HP Printer Software (Mac) for help.

 

Now, try scanning.

 

Keep me posted.

TEJ1602
I am an HP Employee

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