-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Welcome to the HP Community Forum.
Check your Paper Settings.
Where and How depends on your Operating System AND the software / application are you using
After the printer paper size and type settings are correct, next check other settings for your current job.
For example,
If you are using HP Smart on your mobile device,
The paper size / type must be adjusted before you open the content / file to be printed.
Paper Size / Type can be checked and / or adjusted
On the Printer Display / Control Panel
In your browser using the Embedded Web Server (EWS) in Settings > Preferences > Tray and Paper
EWS can also be accessed from within HP Smart in Printer Settings > Preferences > Tray and Paper
Example - HP Smart - Mobile - Main Menu
Example - HP Smart - Windows - Main Menu > Printer Settings > Settings > Advanced Settings (EWS)
Example - Retain / Modify (Edit) / Check Paper Size & Type - Tray and Paper Management
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP ENVY Photo 7155 All-in-One Printer
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
HP Recommended
Welcome to the HP Community Forum.
Check your Paper Settings.
Where and How depends on your Operating System AND the software / application are you using
After the printer paper size and type settings are correct, next check other settings for your current job.
For example,
If you are using HP Smart on your mobile device,
The paper size / type must be adjusted before you open the content / file to be printed.
Paper Size / Type can be checked and / or adjusted
On the Printer Display / Control Panel
In your browser using the Embedded Web Server (EWS) in Settings > Preferences > Tray and Paper
EWS can also be accessed from within HP Smart in Printer Settings > Preferences > Tray and Paper
Example - HP Smart - Mobile - Main Menu
Example - HP Smart - Windows - Main Menu > Printer Settings > Settings > Advanced Settings (EWS)
Example - Retain / Modify (Edit) / Check Paper Size & Type - Tray and Paper Management
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP ENVY Photo 7155 All-in-One Printer
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community