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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status.
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‎03-08-2023 09:21 AM - edited ‎03-08-2023 04:55 PM

HP Recommended
Product: HP LaserJet Pro MFP M28w Printer

My LaserJet printer/scanner/copier is connected to my laptop via peer-to-peer Wi-Fi. I can scan, but when I try to print a test page, it says that the printer is offline. To me, this is odd, as it is definitely connected.

 

How can I solve this?  I've already tried rebooting the laptop and the LaserJet.

 

Product serial number [personal info removed]
Product number W2G55A

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