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Common problems for Connectivity Issues
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HP Recommended

Please help me find the password for my

HP LaserJet Pro M15W to set up on my internet

1 REPLY 1
HP Recommended

Hi @Traci17,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding setting up your HP LaserJet Pro M15w on a wireless network!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Check for Printer Password:

  • The default password might be found in the printer documentation or underneath the printer. Look for any stickers or default credentials.

Connect Using the HP Smart App:

  • Download the HP Smart app on your smartphone or computer from HP's official website.
  • Follow the app instructions to add your printer and connect it to your wireless network. The app will guide you through entering your Wi-Fi credentials.

Use WPS (Wi-Fi Protected Setup):

  • If your router supports WPS, you can connect your printer quickly:
    • Press the WPS button on your router.
    • Within two minutes, press the Wireless button on your printer.
  • This method doesn't require entering a password manually; it uses your router's WPS settings.

Resetting Network Settings:

  • If you are still unable to connect, restore the printer's network settings to default and try connecting again with the above methods:
    • Turn off the printer.
    • Press and hold the Resume button while turning the printer back on. Keep holding until the Attention light blinks.

Manual Configuration:

  • Log into the printer's Embedded Web Server using a wired connection.
  • Access wireless settings through your web browser interface and enter your Wi-Fi credentials manually.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.