HP OfficeJet 5255 not connecting to WiFi

[Charles_Moran56]

I have recently switched to a different internet provider (Sparklight). I am able to find the wireless network, but it says it does not have any security type (it is a password protected wifi connection). The printer will not connect. 

It is worth noting the printer did connect to our previous internet service provider without any issues. I have tried resetting to the default settings. 

[sandytechy20]

@Charles_Moran56

Welcome to the HP support community.

Restore the printer to the original network settings

1. From the Home screen, touch (Wireless) and then touch ( Settings ).

2. Touch Restore Network Settings, and then follow the onscreen instructions.

3. Print the network configuration page and verify that the network settings have been reset.

Set up the printer on your wireless network using Wireless Setup Wizard

1. On the printer control panel display, from the Home screen, touch ( Wireless ).

2. Touch ( Settings ).

3. Touch Wireless Setup Wizard or Wi-Fi Protected Setup.

4. Follow the display instructions to complete the setup.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.