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HP Recommended
HP OfficeJet 8210
iOS

I set up my OfficeJet 8210 to print wirelessly and I connected the printer to the network my iPad is on but the iPad doesn’t “see” the printer. Strangely, the iPad DOES see my HP Tango printer but that printer is damaged, which is the REASON I got the new HP printer!

 

Any ideas?

1 REPLY 1
HP Recommended

@PissedOFF12, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to print wirelessly from your iPad. Which app are you using to print?

Check for any updates available for the iOS device.

  • Restart the router, the printer, and the iPad
  • Make sure the printer and the iPad are connected to the same wireless network. Either 2.4 or 5GHz network.
  • If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.
  • Also, check with your Internet service provider if your router is able to forward 'Bonjour packets'.

Bonjour locates devices such as printers, other computers, and the services that those devices offer on a local network using multicast Domain Name System (mDNS) service records. The software comes built-in with Apple's macOS and iOS operating systems.

 

For more info on printing, refer to - HP printer setup (Apple AirPrint for iPhone, iPad)

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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