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‎08-30-2021 04:05 PM

HP Recommended
Product: HP OfficeJet 5258 All-in-One Printer
Operating System: macOS 11.0 Big Sur

I am trying to determine if the scanning feature that requires you to access HP SMART PRINT is HIPAA compliant and if so, where can I download or complete the Business Associates Agreement.  Thanks.

Category:
3 people had the same question
1 REPLY 1

‎09-06-2021 11:01 AM

HP Recommended

@MJR55406

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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