HP deskjet 3630 series all in one : won’t connect to Wi-Fi after getting new network

[Su-sun]

Hi, 

I cannot get my HP deskjet 3630 to connect to Wi-Fi again after updating to a different network . 
I don’t have a pc…I’m using an updated iPad. Printer has always been on automatic updates, so I’m assuming that’s all good. 
I can’t find the cable (printer/router) …I don’t have the router, just a mesh box from my landlords. 
I have tried everything recommended via the HP print outs…everything I’ve read/seen on line.. 
I’ve tried setting up as my existing printer, starting from scratch and as a new printer…same results ‘trying to find a device’ keeps loading..it will not connect.

Ive tried to connect to the Wi-Fi direct, which is still there, but it says no connection.

I’ve set this up so many times before and it’s usually straight forward, but this time🤷🏼‍

my landlords had given me a mesh box and I went around all my devices and successfully managed to update everything.
The printer was last device and it seemed to connect. I got a print out paper after, so I assumed it was ok.

 A week later,  and I needed to print out… Nothing 😭

Im not mega techy… 😅

Thank you in advance …any help gratefully received. 

[Betty0610]

@Su-sun

Welcome to the HP Support Community.

I'd be happy to help.

Do check with your network provider, the encryption type of your new network and whether it's 2.4 or 5 GHz.

Let me know if this helps.

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Thanks!

Have a great day! 

[Su-sun]

The landlord says it’s not 5 GHZ .. that’s all he did say. 
his advice was turn everything off and in again .. I’m waaay beyond that stage. 

I can disconnect from my WiFi network on my iPad and choose the HP network link , which is off line and won’t connect … and print out from there,  but it’s a total pain.

[Betty0610]

are other devices connecting to the Printer?

[Su-sun]

Everything else connects no problem. 

[Su-sun]

Oh sorry .. I misread. 
no, nothing else is connected to the printer 

[Betty0610]

Let's restore the network settings on the printer: Press the Wireless button ( ) and the Cancel button ( ) from the printer control panel at the same time, and then hold them for three seconds.

Once done, connect the printer to the Wi-Fi.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Su-sun]

Hi!

Unfortunately, I’ve done that so many times and it always comes up “no air print printers found” 

I did try it again, hopeful that it might just kick in …nope 

:(………….         ……….  
thanks for still trying though, much appreciated x 

[NewtonM]

I was able to disconnect but didn;t know how to connecy the printer to the wifi. What I did was to hold the WiFi button for 3 seconds until the WiFi symbol on the display as well as the blue button blinked. I then held the WPS button on my router for 3 seconds and  It too blinked, but there was no WiFi connection with the  printer.  I wanted to try connection between my printer and computer with an ethernet cable, but my printer doesnt have an ethernet port. I  was able to connect the two with a USB cable. Still no go.

I wasn't sure what network the printer was on to make sure they were on the same network.. Where do I specify the printer network?

[Betty0610]

Was the Printer connecting well with the previous network?