cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 2
59
Flag Post

HP envy 6032 lost internet connection

HP Recommended
HP envy
Microsoft Windows 10 (64-bit)

HP Envy 6032 connected to my ineternet whe recently purchased.  I am now having trouble with it not connecting, I have recently changed my phone. but have tried doing on the ap on my phone and on my laptop but not connecting. 

 

Any help much appreciated. 

 

Sue 

1 REPLY 1
Level 15
Level 15
13,047 13,000 1,316 3,362
Message 2 of 2
Flag Post
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can you try a reset and use the HP Smart to connect again?

 

This example shows how to reset for the printer:

 

https://www.youtube.com/watch?v=TWBAFvOJuGk

 

Hope that helps!



I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
Click on the link to subscribe and get the latest video uploads:https://goo.gl/y4Rcn1Remember to like and share the video if you know of friends that would f...
Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation