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‎10-23-2020 03:16 PM

HP Recommended
Product: Ipad pro
Operating System: iOS

How do I recover the forgotten EWS password on my HP ENVY 5530 please? Trying to enable a relative to use my printer. One off.

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4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-27-2020 04:09 PM

HP Recommended

@Symosims

 

Welcome to the HP support community.

 

Restore the printer to the original network settings to reset the EWS password.

1. From the printer control panel, touch and slide your finger across the screen, touch Setup, and then touch Network Setup.

2. Touch Restore Network Defaults, and then touch Yes. A message appears stating that the network defaults have been restored.

3. Touch OK.

4. Print the network configuration page and verify that the network settings have been reset.

 

Login to the EWS page with the default credentials and change the password.

Username: admin

Password: "leave it blank"

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

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1 person found this reply helpful
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1 REPLY 1

‎10-27-2020 04:09 PM

HP Recommended

@Symosims

 

Welcome to the HP support community.

 

Restore the printer to the original network settings to reset the EWS password.

1. From the printer control panel, touch and slide your finger across the screen, touch Setup, and then touch Network Setup.

2. Touch Restore Network Defaults, and then touch Yes. A message appears stating that the network defaults have been restored.

3. Touch OK.

4. Print the network configuration page and verify that the network settings have been reset.

 

Login to the EWS page with the default credentials and change the password.

Username: admin

Password: "leave it blank"

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Tags (2)
1 person found this reply helpful
Was this reply helpful? Yes No
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