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‎04-28-2023 05:23 AM

HP Recommended
Operating System: macOS 12.0 Monterey

I've changed my WiFi provider and router. My wireless printer is HP Laser Jet MFP M234dw. All devices except my printer have configured to new router. The printer network test report shows my printer cannot find my wireless router. How do I check my printer's SSID matches that of my new router? Assuming they don't match, how do I run the wireless network set to configure my printer?

Thanks

2 people had the same question
2 REPLIES 2

‎04-28-2023 07:29 AM

HP Recommended

I have the same problem with my HP DeskJet 3762 and i don't know what i can do 

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‎04-28-2023 08:01 AM

HP Recommended

Hi,

The Wireless Network Test includes within its bottom Configuration Summary section the SSID name configured for the printer:

https://support.hp.com/ca-en/document/c06675122

 

If the SSID is not the current one, follow below steps to restore setup mode for your wifi printer (M232-M237 printers):
https://support.hp.com/za-en/document/ish_3967769-3956733-16

 

Once restored, open HP Smart from any device wirelessly connected to your home Wi-Fi (mobile or computer)  and click the plus sign, then click Setup and add a new printer to configure its wireless connection.

 

Shlomi

 



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