cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 2
45
Flag Post

Solved!

How long does it usually take to download updates. My pronter scream says “downloading” for two hrs

HP Recommended
HP Laser Printer model T6B82A

Message on Printer display says “ Update found. Downloading..” if I push the cancel button it read “cancelling” for a few seconds and then pops back into the “Update found. Downloading..” screen. 

it has been doing this for more than two hours. My wifi download speeds are around 48Mbps and ping 13.

1 REPLY 1
HP Support Agent
HP Support Agent
16,821 16,820 1,127 1,337
Message 2 of 2
Flag Post
HP Recommended

@Dthans, Welcome to the HP Support Community!

 

It should ideally not take 2 hours to download and install the printer firmware. However, it depends on the internet speed too.

 

If the printer is still stuck on the same screen, restart the printer and check if that helps.

 

Click here to download and install the latest printer firmware from your PC.

Click here to know different methods of updating printer firmware.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation