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- Re: How long should the package installer with HP drivers an...
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10-28-2020 04:44 PM - edited 10-28-2020 04:46 PM
I am following a possible solution for the HPDeviceMonitoring.framework pop-up window issue and have downloaded the recommended package suggested in this post: https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/HP-device-monitoring-framework-wi...
How long should the installer take?
It has been 'stalled' or idle for 2hrs...
Solved! Go to Solution.
Accepted Solutions
10-28-2020 04:51 PM
It should not take that long. Please see my newest instruction set, here:
Use the HP Uninstaller: https://support.hp.com/us-en/document/c02440673
If you still have a folder marked HP, delete it (likely here: /Library/Printers/hp ).
Make sure the printer is uninstalled in the menu here:
Apple Logo (Upper Left of Screen)/System Preferences/Printers & Scanners. Then restart your computer.
Then, get this driver package:
https://www8.hp.com/us/en/solutions/business-solutions/printingsolutions/upd.html
Try to then install the printer using the menu here:
Apple Logo (Upper Left of Screen)/System Preferences/Printers & Scanners.
Try to print. That does not work, move on to the next steps.
Download (and install) this package (From HP FTP) which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...
If the link comes up blank, try right/control clicking and saving it. Or right/control click and copy link, and paste into browser bar. If you get the malware warning part-way through the installation, go to System Preferences>Security & Privacy where you can tick a box and unblock the HP option.
The install takes a bit. Let it run, even if it seems like it stalled out! When it completes, restart. Try to re install your printer, and print. Success, hopefully?
10-28-2020 04:51 PM
It should not take that long. Please see my newest instruction set, here:
Use the HP Uninstaller: https://support.hp.com/us-en/document/c02440673
If you still have a folder marked HP, delete it (likely here: /Library/Printers/hp ).
Make sure the printer is uninstalled in the menu here:
Apple Logo (Upper Left of Screen)/System Preferences/Printers & Scanners. Then restart your computer.
Then, get this driver package:
https://www8.hp.com/us/en/solutions/business-solutions/printingsolutions/upd.html
Try to then install the printer using the menu here:
Apple Logo (Upper Left of Screen)/System Preferences/Printers & Scanners.
Try to print. That does not work, move on to the next steps.
Download (and install) this package (From HP FTP) which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...
If the link comes up blank, try right/control clicking and saving it. Or right/control click and copy link, and paste into browser bar. If you get the malware warning part-way through the installation, go to System Preferences>Security & Privacy where you can tick a box and unblock the HP option.
The install takes a bit. Let it run, even if it seems like it stalled out! When it completes, restart. Try to re install your printer, and print. Success, hopefully?