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‎04-15-2024 09:16 AM

HP Recommended

Hello,
I have forgotten the admin password of mine HP Envy 5000 Webserver . Can I reset it?

 

Thank you,

Alessandro

Category:
1 person had the same question
1 REPLY 1

‎04-18-2024 02:51 AM

HP Recommended

Hi @anepoti,

 

Welcome to the HP Support Community.

 

We have to perform a Semi Full Reset to unlock the features of the printer/Reset the password. 

 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

 

I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

  

Hope this helps! Keep me posted. -

 

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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