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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet 2622 All-in-One Printer

I have moved recently, the wireless internet has got changed, How do I proceed? I followed the instructions , but If I try to remove the printer from App, it says there is subscription. I tried cancelling it too. It will be done only by couple of more weeks. Let me know if there are any other steps

1 REPLY 1
HP Recommended

Hi @sameerjoshi,

 

Welcome to the HP Support Community. 

 

I understand that you are facing connectivity issues. I’d like to help!

 

Make sure, your printer and your device are on the same network as 2.4GHZ only. 

 

Perform the steps from this document and see if that helps. 

 

For wifi issues, Click here

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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