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HP Recommended
HP21F725
Microsoft Windows 10 (64-bit)

I have a HP21F725 (HP Officejet 6800) printer - How do I scan legal size document?

So far, I put the legal size document on the top and the scan result is that it comes out as Letter size, therefore the bottom of my document is cut.

On the glass there is no option for Legal size, the reason I feed it from the top

1 REPLY 1
HP Recommended

@c_delmas 

 

Printer might be one of:

Results for "HP Officejet 6800" (5)

 

Example Specifications

Printer Specifications for HP Officejet 6810, 6820, 6830 Printers

Excerpt

Section:  Scanning specifications

The following specifications provide information that can help you understand the printer's scanning capability regarding optical character recognition (OCR) capability, scan speeds, Twain capability, scan resolutions, scan sizes, and color reproduction.
  • Integrated OCR software automatically converts scanned text to editable text
  • Scan speeds vary according to the complexity of the document
  • Twain-compliant interface (Windows only)
  • Resolution: 1200 x 1200 pixels per inch (ppi) optical
  • Maximum scan size from glass:
    • Scanner glass: 216 x 297 mm (8.5 x 11.7 inches)
    • ADF: 216 x 356 mm (8.5 x 14 inches)
  • Color: 24-bit color, 8-bit grayscale (256 levels of gray)

 

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How-to Document:

HP Printers - How to Scan

 

If HP Smart includes the ADF (document feeder) scan size for "Legal", use that option.

 

 

Example - HP Smart - Windows - Scan Document Presets

HP_Smart_W10_Scan_Document_Screen_7HP_Smart_W10_Scan_Document_Screen_7

 

 

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References / Resources

 

Printer Specifications for HP OfficeJet Pro 7740 Wide Format All-in-One Printer (G5J38A)

Section Paper Handling

 

Adobe Reader DC – Install Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software

 

NOTE:  Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.

 

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HP Smart for Windows

 

HP Smart is an application available in the Microsoft Store

OR

Open the Homepage / Support Website for your printer

Category Software and Drivers > Check the Box Get the App

 

Open and Read >>> HP printer setup (HP Smart app)

 

NOTES: 

  • Disconnect from Virtual Private Network (VPN) connection before downloading.
  • Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.

 

  • HP Smart requires that you sign into the application using your HP Account credentials.

 

  • HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed.  For example, full driver provides access to Shortcuts and Printing Preferences.

 

  • Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
    •  FAQ examples: 
      • What are the requirements to use the HP Smart app?
      • Which printers are compatible with the HP Smart app?
      • Why do I need to sign in or create an account to use the HP Smart app features?
      • Which languages does the HP Smart app support?
    • Older versions of the HP Smart app no longer support the required login feature.
    • Update the application to the latest version to access / use HP Smart

 

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HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic Subtopic

Open Product Home

Enter the type and name of your HP device

 

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The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

 

Dragon-Fur

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