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HP Recommended
HP DeskJet 2640 All-in-One Printer

I’m trying to setup my printer on my new computer but I can’t find my wpi pin to save my life

1 REPLY 1
HP Recommended

Hi @Joeycrack24,

 

Welcome to the HP Support Community

 

I understand you are facing a connectivity issue with your HP DeskJet 2640 All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:
 

  • Could you please share a screenshot of the window where you are getting the message to type in the PIN?
  • Are you looking for a WPS PIN?
  • Do you have a regular router or is it a hotspot?

While you respond to that, please open the ink access area and check for the printer PIN and enter that. Press the information(i) button once and it will print 2 pages, check for PIN if it is present there.

 

If the issue persists you may follow the steps mentioned on this Link to resolve your issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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