I cannot change the numbers and alpha on the screen on my HP Envy 4520 to enter my wifi password.

[Jello69]

I can get to the screen to enter my password on the printer, but numbers come 12, 34, 56, 78, 90.  How do I get the number I need to 20 in the beginning of my password.   Can I enter the password on my laptop connected to my wireless HP Envy 4520 so much easier.

[Kuroi_Kenshi]

Hi @Jello69,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Access the Setup Menu: On the printer's control panel, press the Wireless icon to access the Wireless menu.

Select Wireless Setup: Choose the option for Wireless Setup Wizard.

Navigate the Keyboard: When you reach the screen for entering the Wi-Fi password, tap the area where the password characters appear to bring up the on-screen keyboard.

Switching Characters: To enter your password, use the numeric key options on the on-screen keyboard. You may need to press alternate buttons or use navigation keys to switch between characters and numbers. Keyboards typically have a way to toggle between numbers and letters – look for options like a special symbol or settings button that allows you to change from alphabetic to numeric input.

Unfortunately, on the HP Envy 4520, you can't enter the Wi-Fi password directly from a computer; the connection setup must be done on the printer itself.

I hope this helps.

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Best regards,