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Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Color LaserJet Pro MFP M283fdw
Microsoft Windows 11

I cannot connect a printer that is a separate network even if it registered on the cloud.
I see it on hpsmart on the internet as connected but offline on the app.
I can send e-mail to it and print but can't use it directly

 

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