I cannot print wirelessly from my Microsoft 7+surface pro, I OS is Microsoft 11

[alleycat80]

I cannot print wirelessly from my Microsoft Surface Pro 7+  My OS is Microsoft 11

[VikramTheGreat]

Hi @alleycat80,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP printer isn't printing wirelessly from your Microsoft Surface Pro 7+ running Windows 11, here are the steps to troubleshoot and fix the issue:

1. Check Wi-Fi Connection

• Make sure both your Surface Pro and printer are on the same Wi-Fi network.
• On the printer, tap the Wi-Fi icon to confirm it's connected.

2. Remove and Re-add the Printer

• Go to Settings > Bluetooth & devices > Printers & scanners.
• Remove the HP printer if it’s listed.
• Click Add a printer or scanner and wait for Windows to detect it.
• If it doesn’t appear, click “The printer that I want isn’t listed” and follow the prompts to add it manually using its IP address.

3. Install HP Smart App

• Download from the Microsoft Store:
  👉 HP Smart - Free download and install on Windows | Microsoft Store
• Open the app and click “Set up a new printer”.
• Follow the on-screen instructions to connect wirelessly.

4. Set as Default Printer

• In Printers & scanners, click your HP printer > Manage > Set as default.

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat