I have a Envy 6052e printer that worked good until a week or so ago. Now it don,t

[4Howdy]

I have a HP Envy 6052e printer. This printer has to be connected to the internet for it to print ( dumb ).  About a week or so ago it lost internet connection and now it won't reconnect.  I have spent at least 3 hours rebooting, resetting, rebooting again, and everything else I could think of. Nothing is working.  What should I try now?  What's my options for quickly getting this working again?

This is the 2nd Hp printer in a row that has quit working in about 2-3 years, and I can't afford another printer right now.  

  I can assure that I will never buy another HP product if I have to buy another printer right away.  

[Nal_NR]

Hi @4Howdy,

Welcome to the HP Support Community. 

I understand that you are facing connectivity issues. I’d like to help!

Make sure, your printer and your device are on the same network as 2.4GHZ only. 

To provide you with an accurate solution, I'll need a few more details:

Do you get an error message when trying to connect to the Wi-Fi?
Is it a private (Home network) or a public Wi-Fi connection? Wi-Fi direct? Or Hotspot?
What device are you using the printer with a Windows computer, Mac, Android, or iPhone?

Restore the Wi-Fi setup mode on the printer

Many HP printers have a Wi-Fi setup mode that helps the HP software connect your printer to a network. Restore Wi-Fi setup mode if the printer is not found during software setup or when the wireless connection is lost.

EXAMPLE OF RESTORING WI-FI SETUP MODE FROM A TOUCHSCREEN (LEFT) AND WITH BUTTON PRESSES (RIGHT)

Most printers with a touchscreen display or menu: Open the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.

Most printers without a touchscreen display or menu: Go to Restore Wi-Fi setup mode on your HP printer for steps using the buttons on your printer.

Click here for the remaining steps. 

You may also refer to this document. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[4Howdy]

after totally wiping any trace of HP printers off my computer and also tricking the printer ( tech friend instructions ) the printer is working.  Took most of 4 hours to get it going, that;s 4 hours of my time I can't ever get back.  Hp brand will not be on the list when I replace it.

[Nal_NR]

Hi @4Howdy,

I am glad to know that, the printer is working now. 

If you need further assistance, feel free to reach out to us. Have a good day.