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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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I have a new BT hub installed and now my printer wont connect to the internet

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HP deskjet 360
Microsoft Windows 10 (32-bit)

We have a new BT hub and now our printer wont connect. It is still connected to our old hub (SSID) and I have no idea how to connect it to the new SSID. Please help

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@Waldo1966, Welcome to the HP Support Community!


Are you using an HP Deskjet 3630 printer?

The wireless settings have to be updated on the printer since you have a new hub. Kindly refer to - HP printer setup (wireless network)


Hope this helps! Keep me posted. 


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I am an HP Employee

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