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Common problems for Connectivity Issues
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HP Recommended
Microsoft Windows 11

I have preformed all the outlined steps for my hp 7520 And I still can not connect to the new wifi.

It is a home Internet 5ghz 

1 REPLY 1
HP Recommended

@jopatro14 

 

Welcome to the HP Community --

 

The printer supports Wireless 2.4GHz only - the printer does not support 5GHz.

 

User Guide

Page 47

 

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Dual Band Network

If you are running a Dual Band Network,

If your router supports it,

 Create a separate SSID named network for each frequency (5GHz and 2.4GHz).

and

 Connect the printer to the SSID network on the frequency / band you want it to use.

 

Reminder:  Some printers only support 2.4GHz

 

In general,

  • 2.4GHz is less fussy about obstacles and supports a longer distance between router and device (printer)
  • 5GHz is faster

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

 

References / Resources / Examples

 

 

 Printer Specifications for the HP Photosmart 7520 e-All-in-One Printer Series

 

 

 

 

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP Photosmart 7520 e-All-in-One Printer series 

 

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Dragon-Fur

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