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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet Pro 9015 All-in-One Printer
Microsoft Windows 10 (64-bit)

My printer won't connect to Wi-Fi Direct.  It tells me that "my wireless network is using a restricted 5 Ghz channel 64 (DFS)."  It tells me that if I turn off 5 Ghz that Wi-Fi direct will be activated automatically.  However, I don't see how to turn off 5 Ghz.  I'd appreciate any help I can get.

Thank you!

1 REPLY 1
HP Recommended

@Techdummy72 

 

Welcome to the HP Community Forum.

 

5 Ghz channel 64 (DFS) is a router channel selection mode.

 

Examples of the many articles on the subject:

What is DFS and Should I Use DFS Channels? 

and

DFS channels and why to avoid them (even though you say you cannot) 

 

Lots more to learn / read - To get started, use your search engine

Search for "5 Ghz channel 64 (DFS)" or anything similar

 

Log into your router and edit / manage the channel selection and other settings.

 

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References / Resources

 

User Guide - HP OfficeJet Pro 9010 series 

Start reading here:

Page 132 - Chapter 7 Network setup

then

Page 139 - Wi-Fi Direct

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Software / Drivers / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP OfficeJet Pro 9015 All-in-One Printer 

 

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