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‎09-21-2022 05:44 PM - edited ‎09-22-2022 11:12 AM

HP Recommended
Product: HP LaserJet Pro CP1025nw Color Printer
Operating System: Microsoft Windows 10 (64-bit)

Hi

I have a Laserjet CP1025nw colour printer.  

I had it setup on my home network and it has been working reliably for more than 4 years on the network along with an HP  Laserjet Multifunction MP1217 unit.

My ISP changed our building over to a new system and with that came a new router.

 

On my old router, I had a fixed IP for this printer (192.168.0.24) as I was having issues when the printer was using DHCP. 

The new router uses an IP range of 10.0.0.x

I couldn't get the printer to connect to the new router.  Using the install software, It was able to see the SSID on the router and I entered the correct password but it would not connect.

 

I performed a factory reset thinking that I could start fresh.

When I print the configuration page, on the line for 'IP Configured by' it says Not Configured

When I look at the same report prior to the factory reset it says Manual.

 

Anyone have any suggestions on what to try.

I think I need to be able to get into the settings on the printer to change the IP Configured by to an automatic setting, but I can't seem to find instructions anywhere on how to do this.

thanks

 

 

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