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‎05-23-2022 09:46 AM

HP Recommended
Product: HP DeskJet 2725 All-in-One Printer
Operating System: Microsoft Windows 11

I had to move the printer and now the information light is blinking.  The print cartridges are new.

Category:
1 REPLY 1

‎05-27-2022 08:00 AM

HP Recommended

@Denise0662

 

Welcome to the HP support community.

 

I understand that the information light is blinking, I am glad to assist you.

Are you getting any error messages?

 

Meanwhile:-

Perform a power reset , Reset the printer to recover from printer errors or failures.

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Update the printer firmware to install the latest updates

Here are the steps:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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