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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

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@reno901 I see that the steps had been sent to you, did it work?

If not, could you tell us what's happening, now?

please elaborate.

 

And have a good day, ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

Hi,

I changed my Wifi, and now my printer will not connect or even show on my Mac. 

The Wifi light is blinking.

Please help.

 

 

HP Recommended

Hi @Elinor_Sahm

 

Please try these steps - HP Printers - Changing from a USB to a Wireless Connection

 

Let me know. 

Asmita
I am an HP Employee

HP Recommended

Hi,

It is not helping. 

I cannot find any HP folder. 

and I do not need to change from USB to Wifi. 
I had one Wifi network which my printer worked with. now I changed my Wifi, now my printer does not show on my mac. 

HP Recommended

@Elinor_Sahm

 

Try these steps - HP Printers - No Connection after Router or Wi-Fi Settings Change

Asmita
I am an HP Employee

HP Recommended

I have the same issue.   I installed a mesh wifi network and am trying to connect.  Please send reset instructions.

I have  M15w as well.

HP Recommended

@lawtojam

 

In order to resolve your issue, we will have to perform a factory reset to revoke the network capabilities of the printer. The reset instructions are specific for your printer, performing the same steps on a different printer may corrupt the device.

 

I will send you a private message with reset instructions, follow the steps and re-initialize the printer.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

HP Recommended

I am also in need of connecting my M15w.  I tried following the instructions, but my browser says that it can not connect.  Help please.

HP Recommended

@MarathonMan1998, Welcome to HP Support Community!

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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