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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Laserjet M15W - change wifi network

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04-21-2020 04:32 PM
I finally purchased a cheap USB cable and connected directly to the printer. After that, it was a snap. One of the setup selections was to reconfigure the wifi connection.
Do yourself a favor. Buy a cable and save yourself some frustration.
04-30-2020 06:03 AM
Hi
We have the same issue, recently changed wifi provider but the printer is still trying to remember the old one and won't connect to the new wifi provider we have.
Can we have help on how to force it to forget the old wifi and connect to the new one?
06-02-2020 12:14 PM
Welcome to HP support community.
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
Cheers.
Sandytechy20
I am an HP Employee
06-03-2020 03:24 AM
Hi @sandytechy20
I've requested help with the same issue as well - please kindly send me the guidance. It is very inconvenient to plug the printer with the USB cable every time I want to print something.
Thank you in advance.
06-04-2020 05:44 PM
Welcome to HP support community.
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
Cheers.
Sandytechy20
I am an HP Employee