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‎12-23-2022 05:03 PM

HP Recommended
Product: HP LaserJet Pro MFP M29w Printer

I am unable to connect to new wifi networ even though I followed all the process mentioned in the hp support website. Can you please let me know how to connect or factory reset my printer

 

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1 person had the same question
1 REPLY 1

‎12-26-2022 09:50 AM

HP Recommended

@Aswin_greats

 

Welcome to the HP support community.

 

I understand that you are unable to connect the printer to the new router, I am glad to assist you.

You might have to perform a network reset on the printer and connect the printer to the new router again.

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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