Lid won’t close

[Neecey1]

Hi just changed the ink cartridge in my printer and now the lid won’t close. It’s HP officer 4620

[Raj_05]

Hi @Neecey1,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you've changed the ink cartridge in your HP Officejet 4620 printer and the lid won't close, there are a few potential reasons and solutions you can try.

• Ensure Correct Installation: Make sure that the ink cartridge is correctly installed and seated properly in its slot. Check if there are any obstructions or anything that might be preventing the cartridge from sitting flush.
• Check for Obstructions: Look inside the printer for any foreign objects or debris that might be blocking the lid from closing properly. Even small pieces of paper or plastic can sometimes cause issues.
• Inspect the Lid Mechanism: Carefully examine the lid and the hinges to see if there are any visible signs of damage or misalignment. Sometimes, the lid or the hinges can get bent or misaligned during cartridge replacement.
• Restart the Printer: Try restarting the printer to see if it resolves the issue. Sometimes, a simple power cycle can reset any internal mechanisms and fix minor glitches.

By following these steps, you should be able to troubleshoot and hopefully resolve the issue with your printer's lid not closing after changing the ink cartridge.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[Neecey1]

Thankyou for your reply. However the hinges at the back need fixing. Thankyou 

[Raj_05]

Hi @Neecey1,

Thank you for your response, 

Is there anything else that I can help you with today?
 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support