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‎07-26-2022 07:05 AM

HP Recommended
Product: HP DeskJet 2742e All-in-One Printer
Operating System: Android 9.0 Pie

It will say that it is offline and to reconnect the network in order to print so then I have to reset the network again because when I try to just push the wireless button on the panel it will lite up for a second then say that it is not connected to a wireless network. How do I make sure that it stays connected to the wireless network so that I do not have to reconnect it every single time that I want to print something.

1 REPLY 1

‎08-12-2022 02:49 AM - last edited on ‎08-07-2023 02:43 PM by

HP Recommended

@PfifersGirl2021

 

Welcome to the HP support community.

 

I understand that you are getting connectivity issues while printing from your phone, I am glad to assist you.

Restore network settings to default settings

  • Press and hold the Wireless button and the Cancel button from the printer control panel together for three seconds.

Install the printer using HP Smart App:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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