My HP Laserjet 283 FDW will not stay connected to wifi and direct print wont accept password

[Brew544]

I purchased this HP LaserJet PRO 283 FDW printer awhile back. Initially setup was easy and the printer worked fairly consistently. Over time it has become a major PITA dealing with this printer as it disconnects from wifi and wont show up on my list most times to re-add. I have turned it off and on, reset settings and sometimes if I remove the printer from my laptop devices and then re-add, it will work for awhile before once again disconnecting without any warning or reason. However, now I cant even get the printer to show up to connect via wifi. It shows up for wifi direct but then again, the pword fails to work............

I have NEVER had an issue like this with a printer and have probably had a hundred different ones over the years in my business, most of which were HP's. Never have I had such problems just getting a printer to connect.

I believe that the wifi card in this printer is defective......especially after seeing all of the online posts from people with the same problem.

I am about to take this back to Staples where I purchased it if I cant get a solid resolution to this problem.

The problem is not me as I have setup countless printers over the years. This is a printer issue with maintaining wifi connection......and ALL of my other devices have no issue connecting to our wifi so I also know its not a signal strength issue.

I also tried the WiFi direct option and looked at the settings. It tells me the generic pword is a series of numbers. So I tried to connect via wifi direct and when I enter this pword it tells me something went wrong and to try again or contact support.

I am beyond frustrated with the huge amount of time I have wasted trying to get this thing to work.

Any ideas/help would be appreciated.

[sandytechy20]

@Brew544

Welcome to the HP support community.

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community. 

[Brew544]

Can you resend that email follow up as I inadvertently deleted it.