My OfficeJet 9010 is offline EVERY TIME I GO TO PRINT. I’m fed up and want to throw it away.

[Klameier]

My HP OfficeJet 9010 is “offline” every time I go to print. Then I open the HP Smart Printing window and it always starts with “printer status unknown” and then goes to Ready and Security Monitored.” But it slips back and forth into “offline.” I try turning it off, unplugging it for a minute, then plug back in. Sometimes that works and sometimes it doesn’t. I am so fed up with this thing. And it sits right now to my computer and router so I don’t know why Wi-Fi would be as issue. HELP.

[Nal_NR]

Hi @Klameier,

Welcome to the HP Support Community. 

Do not worry, I'd be happy to help you! 

I understand that you are facing issues with the printer offline.

Follow the below steps to fix the issue:-

Use HP Print and Scan Doctor to fix connectivity and printing issues.

Download HP Print and Scan Doctor.

Run HPPSdr.exe from the download location on your computer.

Once HP Print and Scan Doctor opens, click Start, and then select your printer.

If your printer is not in the list, turn it off and on, and then click Retry.

If there is a connection problem, follow the instructions in HP Print and Scan Doctor.

If a screen prompts you to turn on printer updates, click Yes.

If a screen prompts you to make your printer the default printer, click Yes.

Try to print.

Assign a manual IP address and that should fix the issue.

Find the printer IP address to assign it manually.

Load plain white paper in the input tray.

From the home screen on the printer control panel, swipe down to open the Dashboard, and then touch the Wireless icon or Ethernet icon to display the network status screen.

Touch Print Details to print the network configuration page.

Alternatively, from the home screen on the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon .

Swipe up on the display, and then touch Reports.

Touch Network Configuration Page.

Setting a Static IP Address

Once you know your printer’s IP address from the page you printed, entering it is pretty easy. Here’s what you do:

1. Run your Web browser.
2. In the Web browser’s address bar, type the IP address of your printer and press Enter. Assuming you entered the right address, the HP printer control panel should appear.
3. Click the Networking tab.
4. Under Connections, click Wireless.
5. Under IP Address Configuration, click Manual IP.
6. Enter the IP address, subnet mask, and default gateway in the appropriate boxes.
7. Click Apply.

You can refer to this HP document for more assistance:- Click here

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find