My WiFi has changed and I'm having trouble connecting my printer to the new WiFi

[ktayl270]

I've recently changed over my wifi provider and after changing all my devices, I am struggling to figure out how to change the wifi connected to my printer. When I attempt to access any network settings it doesn't allow me due to my computer and my printer being on different networks.

[Sneha_01]

Hi @ktayl270,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your printer needs to be reconfigured to connect to the new WiFi network. Here are some steps you can follow to do this:

Access Printer Settings: Make sure your computer is connected to the same WiFi network that your printer was previously connected to, even if it's the old network. Then, access your printer's settings through its control panel or web interface.

Reset Network Settings: Look for an option to reset the network settings on your printer. This will usually be under the network or wireless settings menu. By resetting the network settings, you'll clear out the old WiFi information.

Connect to New WiFi: After resetting the network settings, your printer should prompt you to connect to a new WiFi network. Follow the on-screen instructions to select the new network and enter the WiFi password.

Confirm Connection: Once you've entered the new WiFi information, your printer should attempt to connect to the network. Make sure your computer is also connected to the same network to ensure they're on the same page.

Test Printing: After successfully connecting your printer to the new WiFi network, test printing a document from your computer to ensure everything is working correctly.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support