My printer keeps flashing the exclamation and I am unable to get into it to find the WPS Pin

[Maz800]

I have relocated and unable to set up the internet and since moving the exclamation keeps flashing. I need to PRINT ASAP

[VikramTheGreat]

Hi @Maz800, Welcome to the HP Support Community!

Thanks for reaching out about your query regarding the Wi-Fi connectivity Issue with the Exclamation issue! 

I understand your HP printer is flashing an exclamation mark, and you can’t access the WPS PIN after relocating; it’s likely stuck in a network setup or error state. Let’s get you printing ASAP:

Option 1: Use the HP Smart App to Reconnect Wi-Fi

1. Reset the printer’s network settings:
   • On most HP printers:
     Press and hold the Wireless and Cancel (X) buttons for 5 seconds until the Wi-Fi light blinks.
   • This resets the network and puts the printer in setup mode.
2. Install HP Smart on your phone or PC:
   • 🔗 HP Smart App Download
3. Open the app and click “Set up a new printer”.
   • It will detect the printer in setup mode.
   • Follow the prompts to connect it to your new Wi-Fi.

Option 2: If you still want to use WPS PIN:

1. On the printer control panel, go to:
   • Settings > Network Setup > Wireless Settings > Wi-Fi Protected Setup > PIN
   • The WPS PIN will display on the screen for 90 seconds.
2. On your PC, when prompted for the WPS PIN:
   • Enter the number shown on the printer screen.

⚠️ If the exclamation mark is flashing and you can’t access the screen, the printer may be in an error state or needs a reset.

Option 3: Full Printer Reset (if nothing works)

If the printer is unresponsive:

1. Turn off the printer.
2. Unplug it from power for 60 seconds.
3. Plug it back in and turn it on.
4. Try the network reset again (Wireless + Cancel for 5 seconds).
    

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful!
 

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat