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‎02-07-2023 03:44 PM

HP Recommended
Product: HP Officejet 4630 e-All-in-One Printer
Operating System: macOS 11.0 Big Sur

My HP wireless  Officejet 4630 gives me a message that  the  WPA security passphrase configured on my printer does not match my wireless router setting.  This is a sudden development after years of successful connection.  No idea what is causing the problem.  Any guidance appreciated. 

Category:
1 REPLY 1

‎02-08-2023 12:08 AM

HP Recommended

Step 1: Make sure the passphrase was entered correctly. Re-enter the passphrase.
Step 2: Update the firmware. Update the printer firmware from the printer control panel or from the HP website.
Step 3: Contact support.

 

Regards,

Rachel Gomez

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