Need to factory reset my HP LaserJet Pro M102w

[francescoforte]

hello i've the same issue with my laserjet pro m102W. changed the router and can't connect to the new one due to the password. I need to reset it or to reset the password. Thanks a lot 

[Betty0610]

@francescoforte

Welcome to the HP Support Community.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the forums page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

[noiz1709]

Hello,

I have the same problems as the other users in this thread and need the informations on how to perform a  NVRAM reset.

Please provide me the necessary informations.

Thank you!

Greetings

Nico

[Betty0610]

@noiz1709

Welcome to the HP Support Community.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the forums page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

[NathamHUN]

Dear HP Support!

Could you please also send me the reset procedure?

I have the same problem as the others above.

My printer: laser jet pro m102w

Thank you in advance. 

[Betty0610]

@NathamHUN

Welcome to the HP Support Community.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the forums page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

[DDHltd]

Hi, i use a 2017 Toshiba Chromebook which i have used to print from my HP LaserJet Pro M102w, however, lately, i just keep dropping off. Moreover i get a message that cloud printing will not be supported after Dec 31st. First of all i'd like to factory reset my printer so i can reconnect to it. Please could you send me the relevant instructions for my printer.

[Pete12345]

Hello,

This is a kind of a final call to ask for a reset. My M102w Printer is one-year-old and does not work,

I really need a reset.

How can you help me.

Thank You.

Peter

[schowdhury2020]

Hello

The issue most likely is you change router and that router is giving different IP address i.e 192.168.X.X.

OPTION 1

1. Found out IP address for your printer here is how (https://support.hp.com/ca-en/document/c05204349)

2. Once you know the IP address connect to it via browser and change to your wifi, once it can connect to new wifi it should give a proper IP address

3. I would also delete OLD drviers and re-install new driver

Option 2

1. Delete driver from add remove programs, reboot and install new driver and application and see if that picks up the printer.

I suspect Option 1 will be better but requires more patience.

Good luck

[Printerguy12323]

Can you send me the same instructions?