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Featured blog article:

Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎09-18-2026 07:05 PM

HP Recommended
Product: HP Smart Tank 7305 All-in-One

Hi, I cannot connect my Smart Tank 7305 printer to my WiFi network. I tried using the HP Smart software but it does not see the printer. I printed all the Network Configuration pages and I cannot see an IP address for the printer. I also tried connecting using an app on my mobile phone but it does not find the printer. I printed out a Network Configuration Page and it says "Networking Capabilities are Not Available" You cannot use the device's built in networking capabilities because these capabilities were disabled when the device was setup. I have also tried a Factory Reset of the printer but I still cannot connect. Any suggestions ?

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1 REPLY 1

‎09-19-2026 08:18 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can try a Wireless reset?  This resource will show how it's done:

 

Reset wireless:

https://www.youtube.com/watch?v=6feagkSosqU

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPhGBjOzYza8hPr7w67IE-I-

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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HP Smart Tank 7301 | 750 How to reset | restore wireless to defaults
HP Smart Tank 7301 | 750 How to reset | restore wireless to defaults
youtube.com/playlist?list=PLUV0sXfF6zPhGBjOzYza...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to restore / reset the wireless back
Connect to wireless network with WPS on HP Smart Tank 750 | 7301 Printer series
Connect to wireless network with WPS on HP Smart Tank 750 | 7301 Printer series
youtube.com/watch?v=6feagkSosqU
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to connect to network using WPS ...
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