New T Moble internet, HP 8610 would connect

[Snoski13]

My HP 8610 was working great. Got a new internet provider, T Mobile, and new the printer won't connect to wifi/wireless. 

[Nal_NR]

Hi @Snoski13,

Welcome to the HP Support Community. 

I understand that you are facing connectivity issues. I’d like to help!

To provide you with an accurate solution, I'll need a few more details:

Make sure, your printer and your device are on the same network as 2.4GHZ only. 

What device are you using the printer with a Windows computer, Mac, Android, or iPhone?

Update FIRMWARE

Printers with a touchscreen display

Use the touchscreen to restore Wi-Fi setup mode.

Procedure

On the printer control panel, touch the Setup icon  or Wireless icon .

Select Network setup or Settings, and then select Restore Network Settings.

NOTE:

Your control panel might look different than the following example, but the steps are the same.

Printers with a touchscreen display

Use the touchscreen to restore Wi-Fi setup mode.

Procedure

On the printer control panel, touch the Setup icon or Wireless icon .

Select Network setup or Settings, and then select Restore Network Settings.

NOTE:

Your control panel might look different than the following example, but the steps are the same.

If a confirmation prompt displays, touch Yes.

Wait 60 seconds until the Wireless light blinks blue.

Within two hours, return to the app or software to find and add your printer and complete the setup.

Refer to this document for further assistance. 

Keep me posted for further assistance.
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