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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Smart Tank Plus 555 Wireless All-in-One

Hi,

 

I recently changed WIFI (new router) and my printer no longer connects to the internet. I have tried to reset the router, printer, computer but still no luck. 

 

I can not find the printer on my laptop or through HP Smart app. Does anyone know what I need to do to connect my printer to the new WIFI?

 

Thanks a lot

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