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‎08-11-2021 07:15 AM

HP Recommended
Product: Envy 5660
Operating System: Microsoft Windows 10 (32-bit)

Help! I'm a teacher and my school just overhauled our wifi. I CANNOT connect my printer to the wifi. This is confirmed with our in-house IT guy. Is there a way to directly connect the printer to the internet so I can continue to purchase the Instant Ink? 

Category:
1 person had the same question
1 REPLY 1

‎08-16-2021 08:11 AM

HP Recommended

@W3ndy_7714, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to connect the printer to a wireless network.

To assist you better, do you have access to a personal wireless router?

If no, then Instant Ink services will not work. The printer has to be connected to the internet for Instant Ink to work.

You can connect the printer to the computer using a USB cable and use regular HP ink cartridges to print in such cases.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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