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‎09-17-2021 08:52 AM

HP Recommended
Product: HP OfficeJet 3830
Operating System: macOS 10.14 Mojave

So yesterday all was printing just fine. Then my wifi went down for a few hours. Once it came back up, the printer stopped working. I reset the connection. The scanner works. But I keep getting "The printer is not responding" error messages on my print queue. The printer will print directly. It's just not connecting to my computer (even though wifi is all set up and, again, the scanner connects just fine). Help! I need to print a bunch of things for my kid's birthday party on Sunday!!!!

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1 ACCEPTED SOLUTION

Accepted Solutions

‎09-17-2021 09:08 AM

HP Recommended

The printer's IP address changed. Figured it out. Can't take the time to figure out how to delete this post though but no replies necessary! 

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1 REPLY 1

‎09-17-2021 09:08 AM

HP Recommended

The printer's IP address changed. Figured it out. Can't take the time to figure out how to delete this post though but no replies necessary! 

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