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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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- OfficeJet 7410 update wifi to wpa2?
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10-14-2020 12:22 PM - edited 10-14-2020 12:23 PM
I cannot get my printer to connect to wireless because it asks for a Wep key and all routers today require wpa2 keys. Does anyone know how to update printers wifi to wpa2? I inherited the printer, but need to be able to print from apple 11maxpro phone. I can hardwire to printer from laptop, but I want the wireless to work.
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Accepted Solutions
10-14-2020 03:29 PM
Hi,
Older printers support older technologies, the printer was introduced in the early 2000s and is more limited.
The printer supports WPA (Not WPA2) or WEP security only, not any newer and more secured standards, see page 41 of its user guide:
http://h10032.www1.hp.com/ctg/Manual/c00235090
You may change your router settings to a supported security option, or connect the printer to the router with a cable.
You may print to the printer using the HP Smart app which supports it:
https://support.hp.com/us-en/document/c03722645
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
10-14-2020 03:29 PM
Hi,
Older printers support older technologies, the printer was introduced in the early 2000s and is more limited.
The printer supports WPA (Not WPA2) or WEP security only, not any newer and more secured standards, see page 41 of its user guide:
http://h10032.www1.hp.com/ctg/Manual/c00235090
You may change your router settings to a supported security option, or connect the printer to the router with a cable.
You may print to the printer using the HP Smart app which supports it:
https://support.hp.com/us-en/document/c03722645
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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